O2 Xda Atom (Part 2)

Haih! Issues with my PDA phone again. The e-mail correspondences below are pretty self explanatory.

From: anttyk@ohtoomowgwaiyung.com
Sent: Monday, 24 April 2006 3:06 PM
To: support@seeo2.com
Subject: Service enquiries – Ref: 87996

I bought my Atom in January 2006. Since then, two of the stylus' have snapped in two. I am extremely disappointed with the shoddy workmanship.

What recourse do I have?

From: O2
Sent: Tuesday, April 25, 2006 7:05 PM
To: anttyk@ohtoomowgwaiyung.com
Subject: atom – TT1 – accessory

Dear anttyk,

Thank you for contacting O2 Asia Technical Support. Xda Atom accessories has recently been release into the distribution channel. You may want to refer to the O2 Asia authorize reseller list (www.seeo2.com -> select the authorize country location -> support -> sales location) and/or the online shop for the purchase of the stylus accessory.

Thank you.

Warmest Regards,
James Heng
O2 Technical Support (Email) Asia Pacific Region

For full listing of retail outlets and information on the latest products information, please visit http://www.seeo2.com
From: anttyk@ohtooreallyreallymowgwaiyung.com
Sent: Thursday, 27 April 2006 11:07 AM
To: O2
Subject: RE: atom – TT1 – accessory

Dear O2,

Is this the best you can do? By pointing me to a link so that I can buy more of your flimsy styluses?

I am complaining about the quality of your styluses, not looking to buy more of them. I am very disappointed with your customer support service levels.


Sigh… Pengsan.


One Response

  1. bro,

    when we r goin to the shop to some demo?

    *polishing my rusty parang now*

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